Privacy Policy

Effective Date: 12 May 2025

At Kwiktech Pty Ltd (“Kwiktech”, “we”, “our”, “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following types of personal information when you interact with us:

  • Your name, business name and contact details (email address, phone number)

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

  • Website usage data (e.g. IP address, browser type, referring pages)

  • Information you provide via contact forms, enquiries, or account registration

We do not collect sensitive information unless required by law or with your consent.

2. How We Collect Your Information

We collect information through:

  • Our website contact forms or email communications

  • Purchases or quote requests made via our website or customer service

  • Cookies and tracking technologies for website analytics

  • Third-party services such as Google Analytics

3. Why We Collect Your Information

We collect and use your information to:

  • Respond to your enquiries and provide customer support

  • Process and fulfil orders

  • Improve our website and services

  • Send important updates or promotional materials (if opted in)

  • Comply with legal obligations

4. Disclosure of Personal Information

We may disclose your information to:

  • Service providers (e.g. website hosts, payment gateways, courier services)

  • Professional advisers (e.g. accountants, legal consultants)

  • Government authorities if required by law

We do not sell or rent your personal information to third parties.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure servers, encryption, and access controls.

6. Access and Correction

You have the right to access the personal information we hold about you and request corrections if needed. Please contact us at the details below.

7. Cookies and Website Tracking

Our website uses cookies and analytics tools to help us understand how users interact with our site and improve your experience. You can manage or disable cookies through your browser settings.

8. Overseas Disclosure

We may store or process some information using third-party services hosted outside Australia (e.g. cloud storage). Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy standards.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted at the top.

10. Contact Us

For questions, concerns, or to access your personal information, contact us at:

Kwiktech Pty Ltd
Email: info@kwiktech.com.au
Website: https://kwiktech.com.au